Cancellation & Refund Policy
1. Cancellation Policy
You can cancel your order within 24 hours of placing it. To cancel, please contact our support team immediately at [email protected] or WhatsApp us.
Orders that have already been shipped cannot be cancelled. In such cases, you may choose to return the product as per our Return Policy.
2. Return Policy
We accept returns only if:
- The product received is damaged or leaking.
- The wrong product was delivered.
- The product is expired or defective.
To initiate a return, please initiate a request within 48 hours of delivery. Proof of damage (photos/video) is required.
3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (Credit Card, UPI, etc.) within 5-7 business days.
4. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
